beBee background
Customer Service / Support
Richards Bay
Nondu Mhlongo


About Nondu Mhlongo:

I am Nondumiso Jacqui Mhlongo. I am a 25 year old female. I am flexible, reliable and possess excellent time keeping skills. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative.


I was a Teller/merchandiser and Sales consultant. I was cross trained “ Truworths Learnership”

  • Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, account payments, working at the till. Opening and closing of accounts.
  • Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed.
  • Set targets for the sales department
  • Collaborate with the marketing department to prepare common strategies
  • Monitor sales numbers and marketing metrics
  • Calculate business trends, like monthly sales rates
  • Analyze market trends
  • Monitor competition and follow current developments
  • Ensure sales team is up-to-date with business targets
  • Motivate sales team to achieve great results
  • Find prospective customers and new target segments.
  • Collaborating with suppliers, manufacturers, and retailers to ensure proper execution of merchandising plans.
  • Ensuring retailer compliance with merchandising strategies.
  • Creating and organizing promotions and advertising campaigns.
  • Maintaining inventory of products.




Business Management n5 “Richtek College”

Service Desk certificate

National certificate in Wholesale and retail program.

Merchandiser Certificate

Customer Care certificate

Certificate in Business administration “Alison”

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