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Nomvuyo Princess

Nomvuyo Princess

Verification agent/ Quality assurance agent

Insurance

Katlehong, Ekurhuleni Metropolitan Municipality

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About Nomvuyo Princess:

I have worked with customers before whether face to face or over the phone. I'm a good communicator and great service provider my aim is for clients to get services that are worth while. I'm a team player, hard worker and fast learner In my previous job I would call clients to verify their information,listen to recordings between agents and clients,capture information on the system, retention, inforcing accounts and teaching clients more about our product and services we offered.

Experience

Worked as a QA agent and verification agent

*Calling clients

*Capturing information

*Inforcing accounts

*Promoting brand or product awareness

*Listening to recordings between agents and clients

*Checking the quality of  sales

Education

Matric (Commerce)2009-2013

Ewc (Marketing) 2015-2017

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