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Nomveliso Madi

Nomveliso Madi

Unemployed and experienced call center agent

Customer Service / Support

Soweto, City of Johannesburg Metropolitan Municipality

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About Nomveliso Madi:

I am experienced and skilled in the Administration and customer service environment for more than five years in FMCG ( fast Moving Consumer Goods,

Credit Bureau and Telecommunication industries), I am experienced in handling high pressure demanding environments with emphasis on customer satisfaction at all times.

Working in call center handling customer's calls and handling to satisfy the customers needs, logging quiries and tracking quiries and also assisting with troubleshooting for internet connectivity. Creating email and provide the first time connecting wireless or cable connection. I worked for more than 3 years. 

I bring myself with a culture of delivering high quality standards to consumers. 
 



 


 

Experience

Computer literate
Good communication skills
Admin
Customer service
Microsoft word
Microsoft excel
Power point
Internet and email
Telephone etiquette
Accurate typing
Good interpersonal skills
 

Education

Matruculated in 1998 and studied booking financial in accounting

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