
Nomfundo Ngcobo
Customer Service / Support
About Nomfundo Ngcobo:
I am passion for creating high quality services to customers. I have the ability to work independently and efficiently and as a team. While I also delivering tarkets on time
Experience
Responsible for specialising in upgrades and new lines and ensuring customer satisfaction. • Identify potential customers who may be interested in upgrading their existing services or adding new lines to their current plans. • Engage with prospects through phone calls, and online demos to showcase the benefits and features of upgrading or adding new lines. • Understand the needs and preferences of customers and provide tailored solutions that align with their requirements. • Foster long-term relationships with customers by providing exceptional service, addressing concerns or issues promptly, and regularly following up to ensure customer satisfaction.
Education
i have matriculated in 2014
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