Nomaxabiso Tyiwa

Good day Sir/ Madam

I would like to apply for the opening that was listed. It is a position that I am well qualified for. I know that you will find me to be adept at this job and that I would be an asset to your company.

While I do not have any formal education, I did complete high school and I have over seven years of experience. I am proficient with all the word processing packages including Word and WordPerfect. My typing speed is seventy words a minute and this is with perfect accuracy.

I know that any industry requires a full team in order to be successful. Therefore, I know that I would be a vital member of the team at your company.

I would like the chance to speak with you further to get into more depth about what you need in a typist. I can also further expand on my experience and background at this time. I can be reached by calling 073 374 5272

Sincerely,

Nomaxabiso Tyiwa

PA TO THE CHAIRMAN - FACILITATING INVESTIGATING CONSULTING SERVICES, PRETORIA January 2019 - Current 

Dealing with correspondence and phone calls. Managing diaries and organizing meetings and appointments. Organizing events Reminding the manager/executive of important tasks and deadlines. Typing, compiling and preparing reports, presentations and correspondence. Managing databases and filing systems. Implementing and maintaining procedures/administrative systems. Liaising with staff, suppliers and clients. Collating and filing expenses 

ADMINISTRATION - FACILITATING INVESTIGATING CONSULTING SERVICES, PRETORIA February 2016 - April 2019 

Compiling reports Lease with attorneys E-mail report/ receiving and sending e-mail. Doing payroll audit report for all the company who are under (rand mutual assurance), Tracing (physical tracing with regards to unclaimed pension funds such as Alexander Forbes, Bophelo Benefits, Old Mutual, Impala Platinum Mines, Liberty Life) Investigating the Suspicious Claim, Fatal Claim, Dependency Claim and Proof of Life on behalf of Rand Mutual Assurance (RMA) I get to deal with multiple telephonic queries from FICS client Dealing with all queries through to resolution Keeping client up-to-date with their queries Ensuring excellent quality service to all clients Logging of all queries and routing all enquirers to correct departments Driving the values of first-time resolution on all interactions. Follow up with assessors on outstanding reports Typing reports Filing and reliving the receptionist Maintain accurate details of information Maintain confidentiality

REPORT ASSSITANT - BECKER MZIMELA INVESTIGATIONS, PRETORIA May 2014 - December 2015 

Compiling reports Lease with attorneys of the road accident fund claims (merits and quantum) E-mail report/ receiving and sending e-mail. I get to deal with multiple telephonic queries from BMI client Dealing with all queries through to resolution Keeping client up-to-date with their queries Ensuring excellent quality service to all clients Logging of all queries and routing all inquiries to correct departments Driving the values of first-time resolution on all interactions. Attend client queries (both RAF and attorneys) Follow up with assessors on outstanding reports Allocation of files to assessors. Book files in/ out office Filing General office duties Relieve receptionist Typing off all files All telephones answered according to set standards Transfer calls only when no further assistance can be rendered Maintain accurate details of information Follow- up urgent queries Capture messages on the system Maintain confidentiality

 TYPIST - BECKER MZIMELA INVESTIGATIONS, PRETORIA February 2012 - March 2014 

Typing Compiling report on the system

NATIONAL CERTIFICATE GRADE 12 - SAKHULULEKA SECONDARY SCHOOL, EASTERN CAPE January 2000 - November 2004 

Xhosa English Afrikaans Accounting Economics Business Economics

BASIC COMPUTER SKILLS CERTIFICATE - M.ZEE COMPUTER WIZARD, JOHANNESBURG

January 2011 - April 2012 Ms Word Ms Excel Ms Outlook PowerPoint Keyboard Skills