Nomandla Petu

Excellent face-to-face customer service.

100% customer service delivery working remotely.

Can-do positive attitude.

Client centered and dedicated to deliver at first point of contact.

Client service driven, pushing beyond boundaries and going an extra mile to deliver World class service with a smile.

Ability to handle all types of clients with calmness and friendly attitude.

Processing international payments from abroad.

Staying inline with the SARB rules and regulations by following correct balance of payment reporting.

Following policies and procedures mitigating risks and fraud.

Staying abreast of new policies and company's products.

Excellent verbal and written communication telephonically or via email.

Good telephone ettiquette.

Good interpersonal skills.

Analytical and problem solving skills.

Matric certificate,

National Diploma in Information Technology software development Certificate,

International Banking Academy Certificate.