Nolene Kistan

I am a professional, who is highly motivated, with excellent, business practice ethics, people, communication and negotiation skills. I am an approachable person, who is passionate about service delivery. I am a determined individual, who is self-sufficient as well as a team player. I have 17 years’ experience, skills, knowledge and qualifications in: business development, finance, risk management, insurance, banking, motor industry, compliance, forecasting, budgeting, leadership, operations, credit, sales, call center, customer service, administration, marketing, communications, technology and many more. 

Activities extend across different departments, including but not limited: sales, marketing, project management, product management and vendor management. In addition, networking, problem solving, negotiations, decision making, assess expansion potentials , forecasting, investigating, partnerships and cost-saving effort are also involved, but not limited to my skills set and experience. Good product knowledge and experience in segmented sectors of industry. Excellent presentation skills, knowledge and experience in retaining and maintaining good client relationships and prospecting. I am result orientated, which has been proven and rewarded over and over again. 

I challenge myself to meet and over exceed set targets for myself and the organization. I am the brand that I represent, thus an organizations values are very important to me. I am able to increase profits, sales, and market share, provide training, growth creation, staff development and placement of correct people skills set to reach optimal results, quality of business, decrease expenses, and ensure customer satisfaction to all stakeholders. New & existing product: launch, marketing, sales, upskilling, trouble shooting, support, before and after sales assistances, customer service. 

Reporting, building and maintaining effective cross-functional relationships with internal and external stakeholders, sharing information in different ways to increase stakeholders understanding, managing customer expectations, interacting with diverse people, communicating internally and externally, interacting with clients, generating revenue and tracking revenue stats and communicating reports and results, working in a fast -paced environment, making presentations to groups and individuals at all levels. 

Kindly find my CV attached, there's only so much that one is able to market and explain in writing. If you would like to know more about me, what value I may add and increase revenue to your organization; please invite me for a meeting. I am very confident that I am excellent at what I am capable of achieving if given the opportunity. NB. I am will to relocate if need be.

I have experience  in the finance and insurance sector , vehicle asset finance and short - term insurance  . I have worked in a banking environment holding multiple positions. I have worked at a dealer sector environment. All of these environments that I have  worked have heled me to gain more knowledge, understanding and skills in the industry. I understand the industry better and mostly the customer from both baking and dealer level (internal and external), assisting me to understand the  customer from a more holistic view.

I have my RE1, NQF 4 and NQF 5 in banking (credit and sales, core banking and financial services). I have a diploma in information technology. Class of business in insurance :short term, long term, economic and investment, financial overview.  Certificate in legal, professional matter pertaining to asset base finance .  Certificate for perform mathematical calculation in an asset base finance environment. NCA mandate.