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Nicky Morake

Nicky Morake

Claims Manager

Insurance

Centurion, City of Tshwane Metropolitan Municipality

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About Nicky Morake:

To secure a responsible career opportunity, to fully utilize my training and skills, while making a significant contribution to the success of the company. Excellent communication skills enable me to collaborate with clients, stakeholders, and cross-functional teams to deliver high-quality results.

 

Experience

DISCOVERY INSURE LIMITED 

CLAIMS TEAM MANAGER | JUNE 2022 - CURRENT

  • Manage the claims team and ensure they are meeting targets and providing excellent customer service.
  • Handling of performance related issues and disciplinary matters.
  1.  

SA TAXI DEVELOPMENT FINANCE 

CLAIMS MANAGER | MAY 2020 – MAY 2022

  • Prevent claims Leakages, and on an ongoing basis identify process improvements in order to contain and reduce costs.
  • Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.

 

OUTSURANCE 

CLAIMS TEAM MANAGER | OCTOBER 2016 – APRIL 2020

  • Prevent claims Leakages, and on an ongoing basis identify process improvements in order to contain and reduce costs.
  • Manage the claims team and ensure they are meeting targets and providing excellent customer service.

Education

 

HENLEY BUSINESS SCHOOL | ACMP CANDIDATE | 2024

LLC ACADEMY | LEADERSHIP DEVELOPMENT | 2021

GIBS |FOUNDATION MANAGEMENT PROGRAMME | 2018

UNISA |SHORT TERM INSURANCE |2013

 

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