Nhlanhla Ntshangase

I am a self motivated, focused and honest  individual . Hard worker , team player and punctual when it come to my duties .

I have been in the call center environment for over 10 years  were I have acquired the below skills 

1. Customer service
2. Customer experience
3. Problem solving
4. Call handling
5. Importance of First Call Resolution
6. Quality
7. Coaching
8. Training
9. ETC

Please see  my CV attached 

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