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Midrand
Nhlanhla Kubheka

Nhlanhla Kubheka

IT Support Technician

Technology / Internet

Midrand, City of Johannesburg Metropolitan Municipality

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About Nhlanhla Kubheka:

I’m writing this letter to officially apply for the position which has recently opened up within your company. I believe that I have the skills needed to fill this position and to be a great asset on your organization. My skills include excellent interpersonal skills that allow me to work efficiently with co-workers but I can also stay focused and work efficiently when working independently.

 

I am creative, energetic and searching for a company in which I can use my skills and experience to advance both my career and to help organization meet their goals.

 

I will endeavor to effectively perform all my tasks as required by the organization and maintain the standard as defined by you. Given the opportunity, I will perform my duties with perseverance, dedication and loyalty. It is my aim to make and be part of a successful team that is directly involved in making the organization a success, as I believe I have a role to play in making things a success.

 

I hope that my application will receive your favourable consideration.

Experience

With a robust background in hardware and technical support, complemented by extensive experience in Apple device support, IOS, Windows, Android, telecommunications, and network optimization, email configuration, Microsoft products. I am poised to make a significant impact as a member of your esteemed team. In my current capacity as a Technical Consultant at i-STORE, I have cultivated a track record of delivering exceptional customer support, overseeing security updates, and swiftly resolving issues about Apple devices. My unwavering commitment to providing exemplary service, both onsite and remotely, has consistently garnered positive feedback from customers and colleagues alike.

 

Before my tenure at i-STORE, I served as a Data Specialist | Technician at CUBIC BLUE, where I acquired invaluable expertise in providing onsite support for telecommunications clients, configuring Fibre and mobile routers, cellular devices, landlines and providing telephonic assistance to troubleshoot technical challenges. My adeptness at diagnosing and resolving issues efficiently, coupled with my adept communication skills, has enabled me to effectively support clients and contribute to team success.

Education

CompTIA A+, Network+, Linux+, Cloud+, and Server+, Security+, Unix, CCNA and CCNP  certification

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