Nell Ngubo

Nelisiwe Ngubo to the world. 

I saw your job
advertisement online. And it caught my eye because this is something I have been interested in for
quite a long time now .
I think I am a best candidate for this job. I’m familiar with the English language. I have good
communication, computer skills and telephone skills. I value honesty and punctuality.
I have worked in similar establishment as your own for approximately three years now. So I’m quite
familiar with some of the responsibilities and requirements of that environment like creating the need
for your product or service. Fact finding effectively .Listening to understand and attentively in order to
assit the customer / client in the best way possible.
Sympathizing with the customer/clients concerns. Upselling and cross selling.
Creating and Ensuring a good customer service experience . By being eager to assist while matching
the customers tone.
Rebuttalling or object handling effectively where it is necessary

From 2009 to 2013 i went Umvuzo Secondary School where i completed my Matric: Grade 12 

I then went to the University of KwaZulu Natal. Where i obtained a Bachelor of Arts Degree.