beBee background
Professionals
>
Durban Central
Neliswa Hlangu

Neliswa Hlangu

Customer Service Expert and Relationship Builder

Administrative

Durban Central, eThekwini Metropolitan Municipality

Social

Services offered

Dedicated and empathetic customer service professional with 2 years of experience in providing exceptional support to clients. Proven track record of resolving issues efficiently, exceeding customer satisfaction targets, and working effectively in fast-paced teams. Passionate about building strong relationships, active listening, and driving customer loyalty.

Customer service
Customer support
Relationship management
Approximate rate: ZARR 30 per hour

Experience

I have been extensively involved in my school community, which has allowed me to develop strong interpersonal
skills. My involvement in various events, including modeling , Qhakaza Ladies Network and Career Exhibition Day
has allowed me to work closely with my peers while supporting the school community as a whole.
These experiences have allowed me to develop strong time management and organisational skills.
Personal attributes that I believe make me suitable for this position include:
Motivation: Volunteer participation in Career Exhibition Day demonstrate high motivation.
Communication: Modeling performances, Qhakaza Ladies Network and Career Exhibition Day allowed the
development of communication skills.
Customer Service: Assisting with the sale of products at community stores has allowed the development of
customer service skills.
I enjoy working with others and believe that my strong communication skills will ensure that I can meet the
expectations of this role.
 

Education

Diploma in Business Administration, Durban University of Technology.

- Coursework: Customer Service Management, Marketing, Communication, and Business Operations.
Relevant projects: Developed a customer service training program, created a marketing campaign for a new product launch.

Designed and developed a comprehensive customer service training program, resulting in improved service quality and employee engagement.

Professionals in the same Administrative sector as Neliswa Hlangu

Professionals from different sectors near Durban Central, eThekwini Metropolitan Municipality

Other users who are called Neliswa

Jobs near Durban Central, eThekwini Metropolitan Municipality

  • Work in company

    Telesales Specialist

    Sanlam

    This is a full-time on-site role for a Telesales Consultant located in Durban. The Telesales Consultant will be responsible for contacting potential clients via phone. · Excellent communication, telephone etiquette, and interpersonal skills · Strong sales abilities and experience ...

    La Lucia, KwaZulu-Natal

    1 month ago

  • Work in company

    Claims Consultant

    TLT Appointing

    About this job: Assess, authorize, and resolve homeowners' claims within mandate, productivity targets and turnaround times. Apply policy wording accurately to ensure fair, compliant claim outcomes. · ...

    Durban North

    1 month ago

  • This role will market and promote Sanlam products to Authorised Principals and advisors operating in the senior segment. · Provide Authorized Principal and advisors with support and assistance to grow their practice · Administration and processing of business · Drive sales and bu ...

    Durban, KwaZulu-Natal

    1 month ago