Neliswa Hlangu

I have been extensively involved in my school community, which has allowed me to develop strong interpersonal
skills. My involvement in various events, including modeling , Qhakaza Ladies Network and Career Exhibition Day
has allowed me to work closely with my peers while supporting the school community as a whole.
These experiences have allowed me to develop strong time management and organisational skills.
Personal attributes that I believe make me suitable for this position include:
Motivation: Volunteer participation in Career Exhibition Day demonstrate high motivation.
Communication: Modeling performances, Qhakaza Ladies Network and Career Exhibition Day allowed the
development of communication skills.
Customer Service: Assisting with the sale of products at community stores has allowed the development of
customer service skills.
I enjoy working with others and believe that my strong communication skills will ensure that I can meet the
expectations of this role.
 

Diploma in Business Administration, Durban University of Technology.

- Coursework: Customer Service Management, Marketing, Communication, and Business Operations.
Relevant projects: Developed a customer service training program, created a marketing campaign for a new product launch.

Designed and developed a comprehensive customer service training program, resulting in improved service quality and employee engagement.