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The incumbent must maintain contact with the customer interfaces throughout the process until resolution. The incumbent will play a key role in mentoring and upskilling the systems engineering team members as well as second line support team members to ensure they understand the ...

We're looking for experienced Team Leaders to join our organisation. · Ideal Candidates Will Have · Proven experience leading either a financial services complaints team or a telephony‑based customer service team · A background in a regulated environment, with strong working know ...

Retail Floor Leader · The Floor Leader is responsible for driving excellence on the retail floor at The Legends Agency in Durban. This role ensures a high-quality shopping environment and supports daily sales activities. · About the Role: · Guides team members in delivering excep ...