Mtutuzeli Mali

I wish to apply my diverse skills in an environment, which yield both self-development and financial results, through teamwork dedication and self-motivation.

Highly enthusiastic and customer service-oriented call centre, fleet and control room operator professional Exceptional skills in oral written, communication, computer literacy and multitasking. Customer focused approach and exceptional attention to detail. Proficient in managing inbound and outbound calls and Data capturing effectively. Keen insight into client expectations.

• Demonstrated ability to serve as a solid link between customers and businesses.
• Hands on experience in performing services.
• Known for meeting and exceeding service goals.
• Bilingual: English, IsiXhosa, Swati, IsiNdebele & Isizulu
• Computer and the Internet savvy.
• Telephone Etiquettes.