Morena Khanye

I am a vibrant and outspoken individual. I enjoy interacting with people and sharing ideas. In my spare time I enjoy sitting with family and listening to good music. I am  a self driven and highly motivated. I can work with very little supervision and a quick learner.

• Handle and resolve customer complaints
• Keep records of customer interaction and contact
• Liaise with clients to resolve customer complaints and offer technical Support
• Process returns efficiently
• Ensure customer satisfaction by attending to inquiries and queries promptly
• Identifying opportunities to up-sell other products and services.
• Monitor product quality to ensure compliance with standards and specifications.
• Perform Monthly Stock take
• Make cold calls Customer service follow-up and courtesy 
• Handle and resolve customer complaints
• Keep records of customer interaction and contact
• Liaise with clients to resolve customer complaints and offer technical Support
• Process returns efficiently
• Ensure customer satisfaction by attending to inquiries and queries promptly
• Identifying opportunities to up-sell other products and services.
• Monitor product quality to ensure compliance with standards and specifications.
• Perform Monthly Stock take
• Achieve set sales targets

N6- Business Management

Matric Certificate