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Port Elizabeth
Mlungisi Johnson

Mlungisi Johnson

I.T End User Support

Pharmaceutical / Bio-tech

Port Elizabeth, Nelson Mandela Bay Metropolitan Municipality

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About Mlungisi Johnson:

A kind, reliable, and honest person who values respect, integrity, and helping others whenever possible. Always striving to make a positive impact.

Experience

Dedicated End User Support IT Technician with more than 5 years of experience in troubleshooting hardware, software, and network issues. Proficient in diagnosing and resolving IT-related problems, ensuring minimal downtime and maximum productivity. Skilled in IT infrastructure setup, cybersecurity awareness, and technical support. Experienced in user training, network monitoring, and system maintenance. Strong problem-solving abilities, excellent communication skills, and a commitment to delivering high-quality IT solutions. Proven ability to collaborate with teams and adhere to security protocols and ITIL best practices.

Education

National Diploma in Information Technology (2014) – Damelin P.E College, Port Elizabeth/Gqeberha
Focused on networks, software engineering, programming, information systems, system software, advanced PC skills, and end-user support.

Build and Assemble Tyres Certificate (2014) – The Goodyear Tire & Rubber Company
Trained in tyre assembly, material installation, and stock management.

Grade 12 (2009) – Molly Blackburn Senior Secondary School, Port Elizabeth/Gqeberha

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