Minenhle Biyela

Through studying for a Corporate Communications Degree, I have acquired skills and experience in stakeholder management, social media management, strategic campaigning as well as working with others. Integrity is the most important asset when working with people. I am an individual who prides herself in everything I do. I am a fast and keen learner who takes every mistake as a lesson to improve my skills. I am an excellent communicator that excels in both written and verbal communication, I have a great track record of client satisfaction. I am exceptional at fostering clear and transparent
communication among all levels of the organization's personnel.

 

Septrum | 2020 - 2021  Customer Services
Administration (processing refunds and replacements)
Switchboard 
Handle customer complaints
Keep records of customer interactions
Follow communication procedures, guidelines and policies
Manage large amounts of incoming phone calls
Monitoring a reporting manager’s email and responding if required
Organizing and planning meetings
Conducting or preparing any research that the reporting manager may require
Organizing travel and itineraries
Answering phone calls
Filing and Paperwork 
Administrations and front office receptionists
Data capturing
 

Matriculated at Eshowe high school 

Varsity College- present