About Milissa Krotz:
I have experience uploading files to databases, using Spreadsheets. I pay close attention to detail and I have the ability to notice mistakes when reviewing information for accuracy. I possess excellent interpersonal skills with the ability to provide great customer service in person or when answering the phone.
Experience
April 2008 – jan 2023
Service consultant, capitec bank
- Provided clients with high level of service, confidentiality and welcoming attitude.
- Handled transactional services, including bank deposits, monetary withdrawals, financial transfers and other bank transactions.
- Accurately and timeously gather and capture client information for loan approvals.
- Arrears -follow-up on client’s accounts.
- Determined pay dates with employers.
- Handled and followed up on clients queries.
- Liaise with head office regarding client queries.
August 2007 – March 2008
financial clerk, koelfontein primary school
- Performed account reconciliations
- Prepared and processed financial documents such as bills receipts and invoices.
- Recorded non invoiced income against relevant expenditure code.
- Deposited cash and handled petty cash
- Updated and maintained the database, financial records and filing system.
- Record accounts payable and accounts receivable.
August 2007 – March 2008
administration clerk, koelfontein primary school
- Answered telephone and address caller questions and concerns.
- Typed and archived documents. (both card copy and electronically)
- Welcomed visitors to the school and provides directions around the building as needed.
- Maintained records of student absences.
- Accepted and processed tuition payments from parents.
- Managed and updated school calendar.
- Attended meetings to take minutes
Education
NQF 4 Certificate in Banking
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N4 Certificate in Human Resource Mangement
grade 12 – Bella Vista High
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