Mike Mncube

A Bright, talented and ambitious IT support Technician with strong technical background who possesses self discipline and ability to work with the minimum of supervision. Having exposure to a wide range of technologies & able to play a key role in diagnosing 
hardware and software problems and to ensure that quality solutions meet business objective. Possessing a 
good team spirit, dead line orientated and having the ability to organize and present complex solutions clearly and accurately. 
Looking for a suitable IT support technician position with a successful and dynamic company that offers room for progression. 

IT Technician
Global Extreme Technologies (PTY) LTD. (Durban, 
KwaZulu Natal)
*Responsible for the installation and maintenance of IT equipment including (but not restricted to) printer, 
scanners, X-terms and workstations. Supporting customers using remote access technologies and also by visiting clients sites.
Duties:
 Diagnosis of desktop, application, networking and 
infrastructure issues.
 Expertise of supporting a wide and varied client 
base.
 Troubleshooting PCs, Laptops and mobile 
devices.
 Provide 1st and 2nd line support to users
 Installation and Support of telecommunication equipment.

Fixing laptops, computers and printers.
 Loading Operating systems and software’s to computers
 Soldering Motherboards components, 
 Maintaining a log of all problems detected and 
system back-ups.
 Installing and configuring computer networks
 Installing and repairing CCTV systems

2011 - PC Training & business College
(National Diploma) Information communication Technology.
Subjects/Modules:
Information System, Networking, Java, Web Design, Database Systems, SQL, Ecommerce, Project management, Business Communication, Quantitative Techniques, 
Life Skills and Project.

2005 - Ihawulethu High School
Grade 12
Subjects:
IsiZulu, English, Afrikaans, Mathematics, Physical science, Geography and Physiology.