Mfikeleli Ruka
Technology / Internet
About Mfikeleli Ruka:
IT Engineer with a decade of experience in delivering technical assistance
across various platforms, including Office 365 and Active Directory. Skilled in
managing VMware basic support and user groups, with proven expertise in
collaboration tools such as Microsoft Teams and Cisco CUCM. Achievements
include effective troubleshooting and escalation management, ensuring
minimum downtime in previous roles. Ready to leverage strong technical skills
to enhance user support and operational efficiency.
Experience
12/2023 – 08/2025 SD Engineer, Zenzero
06/2022 – 11/2023 MS Engineer, Dimension Data
06/2016 – 05/2022 CX & Collaboration Engineer, Dimension Data
11/2013 – 05/2016 Technical Support, Axxess DSL
Education
Graduated with Btech HND IT at Cti Education Group
MCP
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