Mercy Mtjekelo

I am a Performance Management and Organisational Development Specialist, a Skills Development Facilitator, and also a certified Change Management Practitioner; with the ability to address not only cultural changes but also structural changes and implement Learning and Organizational Development interventions effectively and efficiently within an organization. I have also acquired experience as a Human Resource Management Generalist.

 I am an Administrator for the TASK Job Evaluation System for all Municipalities within the Gauteng Westrand Region and a chairperson of the Westrand Job Evaluation Unit.

I currently serve on the following Forums:

•​SALGA Job Evaluation Provincial Audit Committee

•​SALGA Provincial Capacity Building and Institutional Resilience Committee

•​COGTA Organizational Design and Development Forum

•​SALGA Gauteng Human Resources Practitioners Forum

My professional skills assist me in developing functional/  value-add relationships with key stakeholders in any business  engagement. My excellent communication (verbal and non-

 verbal) and interpersonal skills enables me to communicate effectively with Senior Management, Middle Management, Lower Level Management and the Bargaining Unit. I have strong leadership, planning, organizational, controlling, innovative, decision making and analytical skills; with dedicated to tasks on-hand and pays particular attention to detail attributes. I have the ability to exercise discretion, consult on business processes  and document analysis, maintain confidentiality and  to interact at executive level.  

I am a team player with the ability to communicate and interact effectively with other team members. I work very well with minimum supervision, in an unstructured environment that is constantly changing.

 I have acquired experience in organisational development, change management, project management, corporate services and consulting environment This experience allows me to take and apply best practices and key learning’s, where appropriate in any new challenges and opportunities the new environment might present, a well as determine the most effective course of action at various stages in the project.

I am a Certified Change Management Practitioner and a Learning and Organizational Development Manager, with the ability to partner with the business to identify organizational development and learning needs; and devising solutions that will deliver successful outcomes is one of my key responsibilities. Coupled to this, designing change management plans for the implementation of identified interventions. In addition, my role includes to manage, plan, and implement group wide learning, organizational development, talent,and transformation initiatives that support the human resources strategy and drives organizational effectiveness, thereby improving business results.

I am appointed an Administrator for the TASK Job Evaluation System supporting the implementation of job evaluation for all Municipalities within the Gauteng Westrand Region, and a chairperson of the Westrand Job Evaluation Unit.

I am currently serving on the following Forums:

▪ SALGA Job Evaluation Provincial Audit Committee

▪ SALGA Provincial Capacity Building and Institutional Resilience Committee

▪ SALGA Gauteng Human Resources Practitioners Forum

▪ COGTA Organizational Design and Development Forum

▪ COGTA Gauteng Human Resources Practitioners Forum

▪ LSETA Skills Development Facilitator Forum

2021

Skills Development Facilitator Course (NQF Level 5)with Africa Competency Development

Unit Standards:

▪ Conduct an analysis to determine outcomes of learning for skills development & other purposes (15218)

▪ Develop an organisational training & development plan (15217)

▪ Coordinate planned skills development interventions in an organisation (15232)

▪ Conduct skills development administration in an organisation (15227)

▪ Provide information and advice regarding skills development and related issues (15221)

2012

Municipal Finance Management Programme(Certificate in Programme Management Development) (NQF Level 7) with WITS Business School

Significant Course Work: Group Dynamics; Municipal Legislative Environment and Policy; Municipal Strategic Planning, Implementation and Supply Chain Management; Municipal Budgeting, Implementation and Supply Chain Management; Municipal Risk in a Municipal Context; Corporate Governance and Stakeholder Relations; Municipal Financial Reporting; Management of Municipal Assets and Liabilities; Project Management and IT.

2003

Bachelor of Administration (Honours) with the University of Free State

Significant Course Work: Industrial Psychology, Career Psychology, Labour Relations, Research Methodology, Psychological Evaluation and Measurement, Human Resource Management, Organizational Development & Behaviour, Public Management, Municipal Administration, Business Management and Political Science.

2002

Bachelor of Administration with the University of Free State

Major Subjects: Industrial Psychology, Business Management, Public Management and Municipal Administration

HIGHER CERTIFICATES OBTAINED POST 2003

▪ Change Management - Prosci’

▪ Advance Programme in Organizational Development - University of South Africa (UNISA)

▪ Prince II (Project Management) - The APM Group Limited: UK

▪ Project Management - University of South Africa (UNISA)

▪ Financial Literacy and Core Insurance (Learnership Programme) – INSETA