About Mbali Tshabalala:
i am an extrovert , good with people
Experience
- Actively identifying opportunities when talking to customers resulting in an alternate product offering and increasing value of the order.
- Selling steel telephonically and face to face to walk in customers e.g. Flat bars, Round bars, square bars, columns, beams, sheets, tubes etc.
- Attend to all inbound and outbound calls +-120 calls per day
- Raising quotations on SAP
- Processing orders on SAP
- Processing production orders on cut to size, slits and tubing .
- Handling of COM material
- Building long term relationships with our customers
- Seeking new business through cold calling
- Promoting new products to new and existing customers
- Educating customers and advising them on our products for the correct application
- Liaising with the accounts departments regarding customers accounts on hold or over-due
- Training new internal sales consultants
- Compiling daily reports on no- stock products, lost sales, back orders
- Making a follow up on deliveries with despatch
- Inventory management to ensure adequate stock levels
- Liaising with procurement
- Making sure that customers receive their goods on time
- Running reports on SAP advising order intake for the day
- Adhering to the health and safety regulations and Quality Standards ISO 9001:2008
Education
High School Attended : Phumlani Secondary School
Highest Grade Passed : Grade 12
Year Obtained : 2015
OTHER QUALIFICATIONS
Name of Institution : Skills Development Cooperation
Course : Business administration level 3 Aveng trident steel
Year Obtained :2017-2018
Name of Institution : Khukhula
Course : Business administration level 4 Aveng trident steel
Year obtained :2019
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