Matlhogonolo Mogase

As an extremely hard-working and attention to detail individual, who takes pride and professionalism in their work, no matter the magnitude, ensuring quality and value delivery
within a company is my primary goal. I can work collaboratively within a team with people from diverse cultures, backgrounds, and generations. I can work under pressure and tight deadlines when required. I have effective written and oral communication skills when it comes to
engaging with stakeholders across all levels of management. I have also learnt that when given a task, whether big or small, it should be done with the highest level of passion, commitment, quality, and professionalism.

WORK EXPERIENCE

FOSSIL GROUP [SALES ASSOCIATE]

24 October 2015 – 30 November 2017

My Responsibilities: Customer service, sales, and point of sale
operations (POS). I became the top sales lady within the branch I was
working at. When given a sales target for the month I would reach it. I
was also responsible for receiving catalogues of different brands and
loading the price, product number, serial number, date of
manufacturing & also the type of the merchandise received. Whether
it was an analog, hybrid, digital, tactile or touchscreen. I was also
responsible for solving customer complaints of our product and
creating solutions for our customers. I was also was part of a project to
demonstrate to new staff members the new software that was installed
in our systems. And I was responsible for demonstrating on how it should
be used.

SPILKIN OPTOMETRISTS [ADMINISTRATION CLERK]

2 February 2011 – 31 October 2013

My Responsibilities: Customer service, sales & completing
administration work for the Optometrists to assist with patient
consultations.

EDGARS MENLYN [CREDIT OFFICER]

2 January 2002 – 30 November 2004

My Responsibilities: Customer service, assisting customers with opening
new Edgars accounts. Resolving customer complaints and queries on
merchandise & product. Involved in the problem solving of customers
account complaints.

UNIVERSITY OF SOUTH AFRICA (UNISA)

3 January 2005 – 26 October 2006

• National Certificate in Datametrics:

This is an invaluable program for researchers who conduct opinion polls, anyone who must process quantitative data, and for computer operators and programmers seeking a formal qualification. It consists of eight modules in computer science and information
systems.

THE GLEN HIGH SCHOOL

• 1994– 1998: Matric (Grade 12) with Exemption in 1998