Mathotho Mirriam Nale
About Mathotho Mirriam Nale :
*I'm passionate about helping other people achieve success and figuring out what fulfills them.
*I love staying up to date with the latest technology and learning all about how it works and personal development.
*My skills will be asset to your company communication skills,listening skills,leadership skills,problem solving and time management skills.
Experience
* Perform research analysis to be able to provide relevant, accurate and timely information for informed decision making to enhance the customer experience.
- Participate in planned activities that are appropriate for own development.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
- Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards
- Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
- Control expenditure and identify process improvements to contain and reduce costs
- Compile reports that track progress and guide business to make informed decisions
- Ensure that FNB has a smooth, unfragmented and consistent customer experience across all touchpoints and interfaces at all stages of the customer journey
Education
- Diploma in Caregiving.
- Certificate Fundamentals of house keeping.
- Certificate in first Aid.
- Advanced Diploma in Financial Accounting.
- National high Certificate
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