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Matekia Edjuku

Matekia Edjuku

Call centre agent

Customer Service / Support

Cape Town, City of Cape Town

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About Matekia Edjuku:

I am a dedicated and hardworking individual. I am ongoing and an effective communicator who communicates very well with people from diverse backgrounds. I am goal driven and excel working in a team environment, I am also very comfortable working on my own (unsupervised).

 

Experience

Experience

Company: affinity dial

Period: 1 year

Position: call center agent (outbound)

Responsibility: advising potential client on medical aid (American campaign)

Skills required: clear communication, active listening skills 

 

Company: 3i Solution

Period: 2 years

Position: call center agent (inbound and outbound)

Responsibility: Making and taking in calls(attending in to customers queries)

Skills required: communication, high energy, active listening and interpersonal

skills

 

Company: kwik Spar

Period: 6 months

Position: counter hand

Responsibility: taking in orders, handling customers complaints

Skills required: communication, patience and multitasking

Education

Experience

Company: affinity dial

Period: 1 year

Position: call center agent (outbound)

Responsibility: advising potential client on medical aid (American campaign)

Skills required: clear communication, active listening skills 

 

Company: 3i Solution

Period: 2 years

Position: call center agent (inbound and outbound)

Responsibility: Making and taking in calls(attending in to customers queries)

Skills required: communication, high energy, active listening and interpersonal

skills

 

Company: kwik Spar

Period: 6 months

Position: counter hand

Responsibility: taking in orders, handling customers complaints

Skills required: communication, patience and multitasking

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