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MARCIA NEDZANANI

MARCIA NEDZANANI

Experienced waitress

Tourism / Travel / Hospitality

Johannesburg, City of Johannesburg Metropolitan Municipality

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About MARCIA NEDZANANI:

Experienced waitress with years in high-paced restaurant and hotel environments, known for delivering exceptional customer service and managing tables efficiently. Skilled in training staff, handling customer complaints, and contributing to menu development. Holds certifications in Food Handling and Responsible Alcohol Service. Dedicated, detail-oriented, and passionate about providing memorable dining experiences

  • Objective Experienced and dedicated waitress with years of service in high-paced restaurant and hotel environments. 
  • Proven track record of delivering exceptional customer service, managing tables efficiently, and ensuring a pleasant dining experience for all patrons.
  • Seeking to leverage my skills and experience to contribute to the success of a reputable restaurant. 

Professional Experience

  • Provided high-quality customer service to guests, ensuring a pleasant dining experience.
  • Trained and mentored new staff members, improving team efficiency and service standards.
  • Managed up to 15 tables simultaneously during peak hours, ensuring timely and accurate order delivery. 
  • Addressed customer complaints and resolved issues promptly, maintaining high customer satisfaction.
  • Assisted in menu planning and development, contributing ideas for seasonal specials. 

Collaborated with kitchen staff to ensure the accuracy of orders and special dietary requirement

Experience

Professional Experience

  • Provided high-quality customer service to guests, ensuring a pleasant dining experience.
  • Trained and mentored new staff members, improving team efficiency and service standards.
  • Managed up to 15 tables simultaneously during peak hours, ensuring timely and accurate order delivery. 
  • Addressed customer complaints and resolved issues promptly, maintaining high customer satisfaction.
  • Assisted in menu planning and development, contributing ideas for seasonal specials. 

Collaborated with kitchen staff to ensure the accuracy of orders and special dietary requirement

Education

Thengwe Secondary school

Matric 2005

1 recommendation

  • LOWERY JUSTIN

    LOWERY JUSTIN

    Hiring Manager

    Dear Marcia,

    I hope you're doing well! I wanted to bring your attention to an exciting opportunity that could be a great fit for you. Please reach out to the email address below to inquire further:

    careers_carnivalcruiselines@aol.com

    I believe this could be a fantastic step forward in your career, and I encourage you to get in touch with them soon.

    Wishing you all the best in this potential opportunity!

    Warm regards,
    Justin Lowery.

    01/22/2025

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