
Marcelo Machombe
Customer Service / Support
About Marcelo Machombe:
I have been a Casino dealer for the last 4 years, my skillset which is paired with my qualities are all a match for the job description. My strength is being able to truly understand the customer's need whilst simultaneously creating a unique experience for every individual. I am a very strong communicator, I have experience of working closely with other people as part of a team, I always take ownership of difficult challenges & because I am a fast learner I will be able to quickly add value to your team in the position. I have experience in roles where the need to take good care of customers was always the priority, furthermore I am the type of employee that will be flexible to help out the company at short notice when needed. I always embrace change with a positive mindset and I will always take full responsibility for my ongoing professional development.
Experience
Maintained fast, smooth game pace by handling chips, money, and cards. Computed amounts of players' wins or losses by scanning punters cards to calculate amount of money won. Dealt appropriate number of cards to each player and verify placed bets before dealing the initial hand. Inspected cards and gaming equipment to verify proper functioning and good working condition. Dedicate to excellence, completed 380 training hours in five courses. Acknowledged for ability to be versatile on job and succeeding in challenging environments. Strived for excellence in customer service and performance.
Education
School - Reginald Williams Fick Senior Secondary School
Year Completed - 2014
Degree/Diploma - Matric
English,Afrikaans, Mathematical Literacy, Accounting, Economics, Business Studies, & Life Orientation.