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South African National Tuberculosis Settlement
Marcela Manuel

Marcela Manuel

Portuguese & English Customer Service Specialist

Customer Service / Support

South African National Tuberculosis Settlement, OR Tambo District Municipality

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About Marcela Manuel:

I am a dreamer, therefore, I always look forward to grow. 

Experience

CUSTOMER SUPPORT SPECIALIST at Surgo 

Roles

 Providing support to Bolt Food customers from Portugal using Beehive system. 

• Dealing with providers (restaurants) and courier from Portugal in English and Portuguese using Beehive and Zendesk systems

MARKET RESEARCH AGENT at Ipsos 

Roles

 • Leading surveys with clients of different South African and Angolan companies in Portuguese and English.

2019 - MAR 2020 (PRETORIA) PA & DOCUMENT TRANSLATOR (PT-ENG) at Mpassi Holdings Roles

 • Translating all kind of documents and books from English to Portuguese and vice versa. 

• Legalizing documents to various Departments, Embassies, Notary and soon on. 

• Costumer Service. 

• Booking accommodation for clients who come from abroad. 

• Dealing constantly with excel, PowerPoint, Word and Outlook. 

• Dealing with Afiswitch system (The system which allows individuals to obtain police clearances electronically). 

Education

Diploma in IT Management 

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