
Maipato Molete
Customer Service / Support
About Maipato Molete:
I believe that for every organisation to succeed, a good customer service plays a vital role. That is the reason why I always work tirelessly to keep customers happy and satisfied, remember and respect the company’s mission and vision, and I always strive to excel above and beyond my expectations.
I also respect my superiors in terms of doing the tasks that they delegate to me. Time is of essence in the organisation, therefore, I strongly believe in punctuality and obedience.
Experience
Oversee operation of cashier department
Customer service - meet Customer needs and satisfy their complaints in absence of Store Manager
Maintain organized, clean and safe work area around cash and cash office area
Respond to requests for assistance in all departments
Oversee, train and ensures opening and closing procedures are being followed
Oversees and ensures accuracy and security of all cash received through front end, by upholding money-handling procedures, checking cashier deposit paperwork and giving feedback to cashiers on over/short
Ensure cashiers are aware of price changes, specials, and all changes in store policies and procedures affecting cashiering
Complete duties to company standards and in a timely manner
Report to Store Manager
Education
I have a diploma in Economics