Mafa Mamafa

Dedicated and professional Customer Service and Administration Specialist with over 2 years of experience in administration and more than 2 years in the insurance industry. Skilled in handling inbound calls, policy administration, and client support with accuracy and empathy. Strong communicator with proven ability to solve problems, interpret insurance details, and maintain composure under pressure. Equipped with RE5 certification and a solid foundation in economic and management sciences, I bring a blend of analytical thinking, customer care, and administrative expertise to every role I take on. I am highly skilled at my role and in insurance as I’ve been awarded top consultant the last 8 months in my roles. I believe I am the best fit for this role as I meet all the requirements but more importantly my drive to understand and perform the best is a skill I bring to each department I join and I would bring my proven track record to this company. 

As specified previously I‘ve been the Insurance Industry for just over 2 years all at King Price Insurance working in different roles such as Sales Agent and Broker Administration. Prior to this I spent some time as a multimedia designer and administrator pushing my administration experience just about 2 years accumulative in this field. 

I am currently enrolled at the UNISA pursuing my qualifications in the Economics field.