Mackbrain Chiwakata

I am a qualified assistant waiter with more than 4 years of experience working in the hospitality industry. I love working with people because it gives me chance to learn, grow my career and learn new skills through meeting different people with different attitude. I have a diploma in hospitality and tourism management, food handling certificate, waiter's training certificate and first aid certificates. Since l joined the industry my main goal is to serve and learn to offer high quality standard of work.

Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. Over 4 years experience serving in luxury restaurants. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Hospitality management diploma allows an individual to work in hospitality industries that includes restaurants, hotels, casinos, amusement parks, events, cruise ships, entertainment, and other tourism-related services.