About Lynne Jonkers:
Dear Sir/Madam
I Lynne Jonkers hereby would like to apply for this posiKon available at your company, I am independent, enthusiastic, a hardworking individual, I’m able to work under pressure and in a team as a leader or a team player.
I enjoy taking on new challenges and I’m eager to learn and broaden my knowledge span as I practice professionalism in everything I do and won’t leave any stone unturned to complete the task or challenge at hand.
I am very tactful, self-motivated, loyal and proactive individual and use my own initiative, I do believe I will be perfect asset for this position at your company.
You’re sincerely Lynne Jonkers
Experience
Aldy ConstrucKon
Bookkeeping
Part Kme 4 years. ResponsibiliKes and DuKes
• Making journal entries for all receipts, payments, and other financial transacKons.
• Filing source documents for all journal entries recorded.
• PosKng journal entries to ledger accounts.
• Preparing trial balances.
• Performing bank reconciliaKons.
• Preparing cash flow statements.
• Preparing financialreports.
• DeposiKng money received by the organisaKon.
• Issuing invoices for money that is owed to the organisaKon.
• Paying accounts on behalf of the organisaKon.
• Performing payroll administraKon duKes. Filing tax returns.
• Performing other duKes as required
Education
CIT communications and administrative Coordinator
RESPONSIBILITIES:
• Monitoring connectivity of ATMs to the host and resolving all terminal status issues and/or errors.
• Liaising with the CIT team to ensure maximum uptime and optimal resolution.
• Inbound customer care – technical ATM magers; billing and rebate queries, documentation, and
consumables
• Outbound customer care – refill ATMs, CRM calls, pre and post installation calls for ATM
• Resolving issues telephonically with clients
• Liaising with, and dispatching the CIT team/s to sites
• Handling Saswich Queries raised by customers / issuing banks.
• troubleshooting and resolving when systems are down / problematic.
• On-call cycle on weekends / public holidays or weekend shift work.
• Management of projects – 3rd tray upgrades, new site take-ons and rezoning changes.
• Monitoring of critical/suspect sites and ensuring they are actioned timeously.
• Logging all inbound and outbound calls on ATM Manager software
• Following up and Actioning all open events timeously
• Raising events for managers that require a site visit.
• Managing relationships and dealing with 3rd party service providers
• Ensuring constant revision and refining of processes and procedures
• reporting of data and deliverables on a timely basis
• Assistance with general office admin and filing
• Customer dispute resolution
• Ensuring that CIT related emails are assigned, actioned and resolved within the agreed upon SLAs.
• Sending and monitoring receipt paper provided to CIT cash centres within the cost brackets
assigned.
• assisting with all CIT functions e.g. Cash planning and inactive CITs
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