
lydia MOKATI
Administrative
About lydia MOKATI:
Have extensive experience in roistering, scheduling, and reprioritizing tasks at both a professional and personal level. i have proven record of successfully managing multiple tasks and prioritizing them to meet project deadlines. I am also experienced in using scheduling software, including Microsoft office suite and Excel, which have used to track employee attendance and hours worked.
In my current role as an administrative, I have been responsible for managing the office calendar and setting up meetings and appointments. I have also been responsible for responding to customer inquiries and resolving customer issues. My excellence communication skills have enabled me to quickly build rapport with customers and colleagues.
Experience
- Overseeing the roster planning and daily operations of a large organization, managing over 200 staff members.
- Developing and implementing innovative workforce management system that increase efficiency and staff satisfaction.
- Utilizing data analysis to identify and ass’s trends in employee scheduling.
- Maintaining compliance with relevant laws and regulations.
- Developing and presenting effective training programs for employee on new roistering systems.
Education
- Admin certificate
- NQf level 3 Computer Certificate
- Matric Certificate
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