lydia MOKATI

Have extensive experience in roistering, scheduling, and reprioritizing tasks at both a professional and personal level. i have proven record of successfully managing multiple tasks and prioritizing them to meet project deadlines. I am also experienced in using scheduling software, including Microsoft office suite and Excel, which have used to track employee attendance and hours worked.

In my current role as an administrative, I have been responsible for managing the office calendar and setting up meetings and appointments. I have also been responsible for responding to customer inquiries and resolving customer issues. My excellence communication skills have enabled me to quickly build rapport with customers and colleagues.

• Overseeing the roster planning and daily operations of a large organization, managing over 200 staff members.
• Developing and implementing innovative workforce management system that increase efficiency and staff satisfaction.
• Utilizing data analysis to identify and ass’s trends in employee scheduling.
• Maintaining compliance with relevant laws and regulations.
• Developing and presenting effective training programs for employee on new roistering systems.

• Admin certificate 
• NQf level 3 Computer Certificate
• Matric Certificate