
Lwazi Mathivha
Tourism / Travel / Hospitality
About Lwazi Mathivha:
20 years in Aviation industry
Passionate about consistent, excellent customer service delivery
Strong work ethic, adaptability, business resilience, organized, flexibility, honesty, integrity and reliability.
Experience
My career highlights include 20 years of experience in the Airline Customer Services sector, 8 years in the Airport Operations management environment at South African Airways, and working closely with the UN World Food Programme (WFP) during the COVID-19 pandemic. I was responsible for oversight responsibility of operational areas such as check-in, departures gates, arrivals, ticket sales, on-time departures and performance, monitoring OR Tambo International Airport charter operations, ensuring proper travel documentation of all passengers, promoting business continuity, consistency, seamless delivery of air charter services and liaising with the WFP management.
Education
I am a results-driven individual who obtained a Bachelor of Commerce (BCom) in Transport and Logistics at the University of South Africa in 2022, a National Diploma in Travel and Tourism at Durban University of Technology in 1999, Walt Disney’s (USA) International Cultural Program Certificate at Walt Disney University in 2000 and a Post Graduate Certificate in Education (PGCE) at University of South Africa in 2019.
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Airport Operations Specialist
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FlySafair GautengDevelop and oversee weekly operational plans to align resources with business priorities and passenger demand forecasts. · ...
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Manager: Regional Airport Operations
1 week ago
FlySafair City of Johannesburg, GautengManage and authorise purchases and invoices for Passenger Services, Crew and Technical; Manage costs in respect of delays and missed connections; Motivate for any additional contracts relating to purchasing. · ...