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Sandton
Lumkile Zwane

Lumkile Zwane

business analyst

Telecommunications

Sandton, City of Johannesburg Metropolitan Municipality

Social

Services offered

With 3 years of experience in business, I've evolved from a call centre agent and admin assistant to a seasoned business analyst. My passion lies in optimizing processes and enhancing efficiency. Leveraging my expertise in analysis, problem-solving, and communication, I excel at identifying areas for improvement and implementing data-driven solutions that drive business growth.

Business analyst
Process improvement
Solution implementation
Approximate rate: ZARR 70 per hour

Experience

- Business Analyst: 1 year of experience in business analysis, process improvement, and solution implementation.
- Call Centre Agent: Previous experience in customer service and support.
- Admin Assistant: Prior experience in administrative tasks and operations support.

Education

In my 3 years of studying Communication Sciences I have:

 

- Studied the process of communication and its effects on individuals, groups, and society
- Explored various aspects of communication, such as verbal and nonverbal messages, media studies, public relations, and interpersonal communication
- Developed skills in critical thinking, research, writing, and effective communication
- Gained understanding of communication theories, methods, and practices

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