Lucy Caswell

I am a dynamic and results-oriented professional with extensive experience spanning administration, financial operations, interior design management, and business ownership. Proven ability to manage teams, control financial operations, and deliver exceptional client service. Adept at implementing efficient systems, developing client relationships, and coordinating complex administrative tasks. Recognized for initiative, reliability, and business acumen.

Entrepreneur & Business Owner (2000–2013) Founded and managed two successful ventures: Warwick House Interior Design and Talibrite (Pty) Ltd. Oversaw end-to-end operations including client projects, procurement, supplier relations, financial management, payroll, and staff development. Delivered growth through strategic decision-making, efficiency improvements, and strong customer service. Both businesses were sold or closed due to relocation.

Corporate Finance & Administration (2002–2006) At Coca Cola Fortune, reconciled 200+ vendor accounts, managed EFT and cheque payments, verified invoices, and provided relief support in cash book functions. Ensured accuracy and compliance in high-volume financial operations.

Executive Support (2002) At Xerox Data Master, served as Personal Assistant to Directors, managing correspondence, diaries, meetings, travel, and supplier/client liaison. Maintained document control and streamlined administrative processes.

Education Summary

Brakpan High School – Matric, 1988 Core subjects included English, Afrikaans, Biology, Accounting, Business Economics, and Geography, providing a strong foundation in both languages, sciences, and business principles.

Diplomas & Short Courses

Interior Decorating – Calder School of Design (creative and design expertise)

SAP – Accounts Payable (technical and financial systems proficiency)

Professional Development Programmes – covering personal growth, frontline service, and financial understanding

Specialized Training – Initiating Disciplinary Enquiries, Consumer Response, Achiever Plus (leadership, compliance, and customer engagement skills)