
lorenzo landauer
Customer Service / Support
About lorenzo landauer:
I am a young dynamic professional in the hospitality sector, with strong leadership & communication skills.
I have had almost 5 years experience working within top luxury hotels
Experience
12 Apostles Hotel & Spa- Guest relations agent
Mount Nelson Hotel- Concierge
Education
International diploma in hospitality management
City & Guilds Food Safety
Hotel Managament
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+ Develop,Implement,and maintain SOPs and service standards. · + Lead onboarding and ongoing staff training. · Conduct quality and service audits · Follow up on improvements. · ...
Cape Town, Western Cape1 month ago
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The Unit Manager manages a specific nursing unit to ensure safe patient care and a positive client experience. They further manage human and other resources to ensure that staff are engaged and processes are optimised. · ...
Cape Town1 month ago
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This is a full-time position in Cape Town for a Front Office Manager who will oversee all front office operations and ensure seamless customer experiences. · Manage the front desk team. · Address guest needs. · Simplify office administration tasks. · ...
Cape Town1 month ago