Londeka Ngubane

Competent professional with 8+ years’ experience in tourism development and marketing, municipal business licensing, formal and informal business development and advisory support, business registration, visitor information office work and overall office support, with knowledge in Microsoft office packages, excellent customer service, data capturing, power point presentations, report writing, project administration, marketing, events, and program coordinating. Approachable, well presentable to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems. I have a Code C1 driver’s license.

• Assisted in maintaining a well-organized and efficient office environment.
• Handled incoming calls, emails, and inquiries, directing them to the appropriate personnel.
• Managed office supplies and equipment, ensuring stock levels are maintained.
• Accurately entered and updated data into a database.
• Maintained and organized and up-to-date records, files, and documentation.
• Scheduled and coordinated meetings, appointments, and conference calls.
• Prepared meeting agendas, took minutes, and distributed relevant materials.
• Drafted, edited, and proofread business correspondence, reports, and other documents.
• Communicated professionally with internal and external stakeholders.
• Arranged travel logistics, including flights, accommodations, and itineraries for staff members.
• Provided excellent customer service to clients, responding to inquiries and requests in a timely manner.
• Maintain an efficient filing system for both digital and physical documents.
• Ensured confidentiality and security of sensitive information.

National Diploma:Ecotourism Management