Lona Mpikwa

MSS CLERK : MULTI STORE SYSTEMS CLERK

GRV Clerk 

 Capturing Invoices and claims, preparing claims, processing and planning of promotion orders, direct supplier orders. outlook, internal and external calls with supplier Raps, filling. Promotion Planning, Price changes for 4 stores, cost and selling, fixing prices on promotion/specials , Listing Products on the system

Instore Promoter/ customer Liason

Customer Servise 5 years. awarded 5year loyalty service

trained 2 Grv Clerks

Skills obtained

• Good Communication Skills
• Sigma System

Multi Store Systems Clerk : Cost and selling price changes, promotion planning , ordering and activation for stores in different clusters.

Grv Clerk : capturing of invoices and claims, processing of direct and drop shipment supplier orders, filling, incoming and out going calls, 

In-store promoter/Customer Liaison : Promote slow moving and fast lines in the store, do price checks from opposition organizations/ stores and compare them with our prices so that our store also drops some prices to bit the opponent.

Till Packer : packing customer groceries and accompany the customer to the exit , maintain good customer service , backshop items left by customers on tills back to their aisles.

Grade 12 in 2010 at Fort Malan Senior Secondary in Willowvale in the Eastern Cape

computer literacy 3month Course at Silulo Ulutho Technologies covering Ms Word, Ms PowerPoint, Internet and email, Ms excel 

Completed N6 Public Management at Ikhala Public Fet college in Queenstown