
Lizette Beukes
Customer Service / Support
About Lizette Beukes:
I'm a 41year old that has been in the call center industry for over 15 years.
My confidence and resilience has led me from customer service, sales, retentions to leading collections team of 40 agents with 4 team leaders and 3 inbound agents.
Determination and making a difference in people's lives is what I live for.
Experience
Call centre manager at International Debt Control handling Truworths and Foschini groups collections.
Branch manager at Gabs Africa Group attending to sales of funeral cover.
Call centre manager at Two mountains financial services handling sales,customer service, verification and Retentions of funeral centre.
Capitec Bank as service consultant handling cashier duties, loans, new accounts in Branch.
Education
Grade 12 completed in 2000 at Edenpark Secondary School, Gauteng
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Jobs near Brakpan, Ekurhuleni Metropolitan Municipality
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Create a positive working environment that motivates agents to perform at the required levels of service. Monitoring agent activities and call center queues, while escalating any system errors to the appropriate stakeholders. · ...
Johannesburg1 month ago
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We are looking for entry level call centre agents for a company based in Melrose. Responsibilities:Certificate in Call Centre · Min 1yrs experience in a call centre environment · Excellent communication skills · ...
Johannesburg4 weeks ago
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To receive inbound telephone calls in relation to customer services and needs. · ...
Sandton1 month ago