About Lineker Samuel:
I am a college graduate who has obtained his Diploma in Information Technology through Damelin College. I have 1 year of experience working for Retailability as a Desktop Support Engineer/Technician. I am always looking for an opportunity to broaden my knowledge through the IT field as well as assisting and offering support to those in need. At Retailability I assisted stores with their point of sales terminals, when they used to log tickets to us via Freshdesk or ServiceDesk we would remote into the till and troubleshoot and assist to our best ability. I assisted head office users, area managers, store managers and distribution center users as well when they would have laptop and desktop issues. I also delt with projects and rollouts when there was new software to implement or new hardware that needed to be configured and shipped to stores and users.
Experience
- Mobile and Laptop software updates
- Laptops stuck on Boot Loop
- Google Bypass on Locked Android Devices
- Upgrading of Windows on Laptops
- PC set-ups
- Internet issues
- Basic support and advice
- AIO recovery flashing
- Handheld scanner testing
- AIO network configurations
- New user set ups
- AIO port testing
- Organizing skills
- Printer testing
- How to troubleshoot desktop problems
- Installation of RAM on User laptops to decrease lag
- Pop up store set ups
- Head office user assistance
- Store assistance
Education
Year 1 Subjects: Accounting (Intoduction), Networking 1A & 1B, Information Systems 1A & 1B, Programming 1A & 1B (Visual Basic), End User Computing (Microsoft Office), Systems software
Year 2 subjects: Advanced PC Skills 2A & 2B, Documentation Analysis & Design 1A & 1B, Information Systems 2A & 2B, Programming 2A& 2B (Java), Web Development 2A & 2B
Year 3 subjects: IT Project Management, Linux (Linux + Preparation), Information Systems 3A & 3B, Programming 3A & 3B (C#), Software Engineering 1A & 1B, Work Integrated Learning
Professionals in the same Customer Service / Support sector as Lineker Samuel
Professionals from different sectors near Durban, eThekwini Metropolitan Municipality
Jobs near Durban, eThekwini Metropolitan Municipality
-
Cashiers
22 hours ago
Direct apply
PLS Staffing Durban, South AfricaWe are urgently looking for cashiers who reside close to the Durban CBD area. · - Matric · - At least 2 year cashier experience in a retail environment. · - Good customer service/ customer friendly · - Good calculation skills · - Cashier certificated is advantageous · Please kind ...
-
Technical Sustainability Manager
4 days ago
Complement Recruitment Durban, South AfricaTechnical Sustainability Manager - Based in Limpopo · Salary: Market Related · Purpose of Position: · Complement Recruitment are recruiting for Technical Sustainability Manager, based in a remote area in the Hluhluwe, Limpopo region. Experienced and or qualified in either Electri ...
-
Leanership
22 hours ago
Direct apply
CAREERBOX Durban, South AfricaCV with certified ID copy · Matric or Grade 11 · Certified Doctors letter · Bank Statement · **Job Type**: Learnership · **Salary**: From R500.00 per week · Ability to commute/relocate: · - Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (requ ...