Lindelwa Mbatha

I am an experienced professional committed to excellence in every task. A quick learner with a knack for adopting new smart work practices, enhancing productivity, and achieving optimal results. I am also an adept team player with exceptional attention to detail, ensuring the highest quality of work. A well-traveled individual, having gained exposure to a worldwide audience, and skilled in building meaningful rapport with diverse clientele, customers, and target markets. I am known for my warm and inviting personality, which fosters positive interactions and contributes to a welcoming atmosphere in and outside the workplace. I have a proven track record of delivering outstanding service and forging lasting connections as an adaptable and enthusiastic professional ready to excel and expand in any industry.

WORK EXPERIENCE
Company Name Position Location
Duration From
TASKS/RESPONSIBILITIES
: Genpackt Intergrated Business
: Events Coordinator
: Somerset West, Cape Town, South Africa
: May 2020 – December 2023
National Senior Certificate International Hotel School Diploma in Hospitality Management
American Hotel & Lodging Educational Institute Certification
Administrative Support: Assist in administrative tasks such as scheduling meetings, preparing documents, and managing event-related paperwork. Maintain event calendars and timelines to ensure all tasks are completed on schedule. Vendor and Supplier Communication: Liaise with vendors and suppliers to obtain quotes, negotiate contracts, and coordinate services. Ensure that vendors meet deadlines and deliver services/products as agreed upon. Venue Coordination: Assist in selecting event venues and securing necessary permits and licenses. Coordinate venue logistics, including setup and breakdown schedules. Guest Services: Assist in guest registration, ticketing, and seating arrangements. Address attendee inquiries and concerns before and during the event. Logistics and Operations: Support logistics for transportation, catering, decorations, and audio-visual (AV) equipment. Assist in managing on-site event operations, including setup and teardown. Event Promotion: Contribute to event marketing efforts, such as creating promotional materials, managing social media updates, and distributing event invitations. Budget Tracking: Assist in tracking event expenses and ensuring adherence to the budget. Keep records of receipts and invoices related to event costs. Technical Support: Coordinate technical aspects of the event, such as AV equipment setup and troubleshooting. Team Collaboration: Work closely with the event planning team, including the Event Coordinator and other assistants, to ensure effective communication and task delegation. Documentation and Reporting: Maintain event-related documentation, including guest lists, vendor contracts, and contact lists. Assist in preparing post-event reports and evaluations. On-Site Support: Be present during events to provide assistance, address issues, and ensure the smooth flow of the event. Act as a point of contact for vendors, staff, and attendees. Problem- Solving: Quickly address any unexpected challenges or issues that arise during events, seeking solutions to keep the event on track. Client and Stakeholder Communication: Maintain open and clear communication with clients, stakeholders, and team members to relay updates and gather information. Learning and Development: Continuously learn about event management best practices and industry trends to enhance skills and knowledge. Contingency Planning: Proactively strategized for potential scenarios that could affect event integrity, mitigating risks and ensuring successful outcomes. Diverse Event Expertise: Maintained an up-to-date understanding of the intricate requirements of a wide range of event types.
 

: Newcastle High School
: Newcastle, Kwa Zulu Natal, South Africa : January 2009
: December 2013
: International Hotel School
: Sunninghill, Sandton, South Africa : Johannesburg, Gauteng
: January 2014
: April 2017
Field of Study
: Hospitality Management