

Siphesihle Mhlomi
Customer Service / Support
About Siphesihle Mhlomi:
I am an outstanding young professional acknowledged for reliability, integrity, and quick learning ability and highly skilled with an excellent eye for identifying and correcting errors.
I am focused on maintaining accurate, compliant records and controls responsive to dynamic operating conditions. Detail-oriented and methodical with excellent Structural packing and counting stock system knowledge.
Most importantly, I am a dynamic individual who is passionate about helping others and making a positive impact on people's lives.
Experience
1). COSMETIC CONNECTION, Sales/Shop Assistant, March 2022 to present
Duties: -
- Cashier
- Packing
- Stock-taking
- Product Merchandising
• Update pricing system
• Mentor new staff
- Inform supervisor on new staff mentorship progress.
• Share performance targets, ideas views with the Store Manager
• Maintain confidentiality
- Cleaning of the store
• Followed up on the shop assistant
Reason for Leaving: Seeking Better Prospects (Allowing for Further Studies)
2). TRUWORTHS, Shop/Sales Assistant, Feb 2019 – June 2021
Duties: -
- Assisting customers (garment shopping, returns, refunds and credit notes)
- Service desk attendant
- Opening new accounts
Reason for Leaving: Disadvantaged by National Looting
3). ACKERMANS, Shop/Sales Assistant, July 2017 – Jan 2019
Duties: -
- Assisting customers (garment shopping, returns, refunds and credit notes)
- Service desk attendant
- Opening new accounts
- Merchandising
- Clean the store
Reason for Leaving: Better Prospects
Education
1). Grade 12, Minerva High School, 2016
Subjects: -
IsiXhosa HL
English FAL
History
Tourism
Business Studies
Life Orientation
2). Training and Development Certificates
- TRUWORTHS Service Desk Certificate 2020
- TRUWORTHS Customer Service 2020