
Lincorn Chibanda
Tourism / Travel / Hospitality
About Lincorn Chibanda:
A dedicated and passionate fine dining server with experience of high-quality service in a casual dining environment. Recently completed an intensive Fine Dining Waiter course, refining my skills in upscale dining service. I am also currently pursuing a specialized wine course to deepen my knowledge of wine beverage service in fine dining. I’m Known for strong communication, team collaboration, and Fast learning skills.
Experience
Worked as Waiter at: OBZ Café – 115 Lower Main Rd, Observatory, Cape Town, 7925
December 2022 – December 2024 ( 2 years )
Provided high-quality service in a casual dining environment, Responsible for taking orders, delivering food.
✔ Welcomed and seated guests with a friendly approach.
✔ Presented menus and created a warm atmosphere through small talk.
✔ Guided guests on menu options and noted dietary needs/allergies.
✔ Took and repeated orders accurately for smooth service.
✔ Ensured food and drinks looked great and met expectations.
✔ Checked in with guests and resolved any issues promptly.
✔ Offered refills and kept tables clean and tidy.
✔ Handled sweeping, mopping, and general hygiene duties.
✔ Processed payments correctly, including cash and card.
✔ Communicated clearly with kitchen and bar for timely service.
✔ Promoted specials and handled custom requests.
✔ Worked closely with the team to ensure guest satisfaction.
Education
Certification - Fine Dining Waiter Course| The Waiter's Academy:
Comprehensive training on fine dining service techniques, guest interaction, and high-end dining
Wine Course (In Progress) | Wine Folly:
Studying wine varieties, tasting techniques, and advance pairing recommendations for fine dining settings
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