Letisha Jagunundan

A customer/Client-focused Travel Coordinator/Consultant with extensive experience in creating
tailored Made Trips to outstanding customer/client management. Over the years, I have built-up a
distinctive skill set, a combination of organizational and coordinating skills with a drive for meeting and
exceeding expectations. I possess the ability to adapt and learn new systems and new industries with ease
and have successfully worked in the Travel, Social Media, Recruitment, and Marketing industries.
Core Competencies: Refined Written and Verbal Communication/Critical Thinking/ Problem Solving/
Negotiating/New Business Development/ Target Driven Sales/ Deadline Driven Timelines/ Interpersonal
and Persuasive Skills/Team Management/Creating, Implementing and Executing Strategy/ Multi-level
Coordinating(Internal and External processes)/ Customer and Client Services/ Head Hunting

• STA Travel: Consultant of the Month January 2020(Nationally), exceeded my target by 486% (R
  174 000 with over R1.2 Million in Gross Sales)
•  STA Travel: G Adventures, Highest Gross Sales 2018(Nationally), R 1 Million+ in sales
• Upselling is one of my key strengths and allowed clients to feel like they were more than just a
  booking as they each had a mini tailor-made trip that went beyond flights and accommodation.
• Have the ability to listen to a client's requirements and meet them no matter how small or large
  their budget, offering alternate options until I found the perfect Holiday for them.
• Managed multiple bookings while accommodating unique requests, eg. chartering a yacht on the
  coast of Bodrum, Turkey

• Diploma in Marketing (3 years)
  IMM Graduate School of Marketing: Completed 2011
  Bachelor Of Education
  University of KwaZulu Natal: Admitted 2006 - moved over to Marketing/Business Administration
  High School Matric with Exemption
  Dr. A.D. Lazarus Secondary: Completed 2005
  English, Afrikaans, Math, Biology, Physical Science, Accounting