lebohang senakgomo

Dear Sir/ Madam 

 I am Lebohang Senakgomo, I am 36 years, I am currently working for Dotsure Insurance INSURANCE – MOTOR CLAIMS ADMINISTRATOR FROM JULY 2021 – TO DATE 

• Registering claims with insured’s 

• Processing of fast-track motor claims (Warranties)

 • Appointing assessors and investigators on claims

 • Regularly give clients feedback on claim status 

• Settle/rejection claims as/when necessary 

• Dealings with general insurance 

• Negotiating and paying release 

• Making payments to clients and service providers. Prior to that I worked at Hollard INSURE before Hollard Transferred the business to Dotsure Under Transfer 197 section. CLAIMS HANDLER FROM JANUARY 2017 TO JUNE 2021 

• Registering claims with insured’s

 • Processing of personal motor claims 

• Appointing assessors and investigators on claims 

• Regularly give clients feedback on claim status

 • Settle/rejection claims as/when necessary 

• Signing off rejection letters. 

• Call centre management by ensuring we meet SLA 

• Dealing with complaints as and when needed by Management 

• Dealings with general insurance 

• Negotiating and paying release 

• Making payments to clients and service providers I am a Claims Consultant with vast knowledge of the insurance industry, 10 years + experience. 

• Motor Personal 

• Motor Warranties

 • Customer Services 

Sincerely Lebohang Senakgomo 

I am Lebohang Senakgomo, I am 35 years, I am currently working for Dotsure Insurance INSURANCE – MOTOR CLAIMS ADMINISTRATOR FROM JULY 2021 – TO DATE • Registering claims with insured’s • Processing of fast-track motor claims (Warranties) • Appointing assessors and investigators on claims • Regularly give clients feedback on claim status • Settle/rejection claims as/when necessary • Dealings with general insurance • Negotiating and paying release • Making payments to clients and service providers. Prior to that I worked at Hollard INSURE before Hollard Transferred the business to Dotsure Under Transfer 197 section. CLAIMS HANDLER FROM JANUARY 2017 TO JUNE 2021 • Registering claims with insured’s • Processing of personal motor claims • Appointing assessors and investigators on claims • Regularly give clients feedback on claim status • Settle/rejection claims as/when necessary • Signing off rejection letters. • Call centre management by ensuring we meet SLA • Dealing with complaints as and when needed by Management • Dealings with general insurance • Negotiating and paying release • Making payments to clients and service providers I am a Claims Consultant with vast knowledge of the insurance industry, 10 years + experience. • Motor Personal • Motor Warranties • Customer Services Sincerely Lebohang Senakgomo

NQF level 5  UNISA

excel 101 and excel 202  excel Academy