
LEBOHANG MOFOKENG
Customer Service / Support
About LEBOHANG MOFOKENG:
I'm a hard worker with emotional intelligence communication skills, conflict management and an attentive to details individual. I'm able to multi task, effectively resolve complaints/enquiries timeously and respectfully. I maintain accurate record keeping and adhering to company policies/standard operational procedures.
I have worked collaboratively with team members and capable of working independently and/or supervised.
Experience
I was previously employed at South African Airways for 22 years and have vast experience in aviation/travel and tourism including hospitality industry.
Within the 22 years, I have worked as a Customer service agent, later promoted as a Senior Customer Service Supervisor/ Consultant.
Education
I'm currently studying for a Diploma in Operation and Supply Management online to enhance my educational background.
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