Lawrence Ntokozo Lukhozi

I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an 
excellent team worker and am keen and very willing to learn and develop new skills. I am 
reliable and dependable and often seek new responsibilities within a wide range of 
employment areas. I have an active and dynamic approach to work and getting things done. I 
am determined and decisive. I identify and develop opportunities. 

National Emergency Control Centre : Operator : 

• Accept inbound-emergency calls and ensure that the response and recovery process flow smoothly.
• Maintain the ability to obtain all the required critical information from highly stressed and/or traumatised customers
• Accurately capture all progress on and/or activities relating to response and recovery.
• Direct recovery personnel to the locations of activated vehicles.
• Ensure Customer Service Standards are maintained, and queries are resolved in a professional manner.

Matric

Started Marketing Management: Diploma and couldn’t complete due to financial constraints.

currently busy with Regulatory Examination.