Lavonah Magoronga

A dedicated customer service provider with over ten years ofp experience in the hospitality industry. My experience ranges from working in fine dining cousins, hotels and up-marketrestaurants. A prolonged length of time in the hospitality industry helped me to hone my skills which do not only include serving guests but coffee brewing and cocktail mixing aswell.

Waitron

Vib Best Western Hotel/ Anew Hotel

Cape Town 

December 2020 to March 2022

At Vib employees are required to be able to assist in other departments when extra help is needed, hence even as a waitress l acquired barrister skills as l found myself mostly making coffees during breakfast time. I also acquired the skill of making cocktails through assisting bartenders when ever an all hands on deck situation arose.

Part-time Watron 

Urbantonic Events Company 

Cape Town 

2015 to present

Urbantonic is an events company hence my service is required mostly at functions where my duties include replenishing buffet food, refilling beverages and clearing dirty dishes.

It is also my duty to ensure that the venue is organized and clean before and after the event.

Being physically feet is of paramount importance as most of my duties require me to be on my feet from the beginning to the end of an event.

As an events waitron, I am responsible for unloading equipment from the truck, setting up venues for events, inspecting equipment for use and checking it against inventory.

My experience at Urbantonic equipped me with excellent levels of customer service and the ability to adhere well to events safety standards.

Waitron

The Grey Hotel/ The Piano Bar/ Sky Bar - Cape Town 

July 2019 to March 2020

Waitress and front of house supervisor

Capelands Resort 

Cape Town 

November 2011 to April 2015

This Italian cuisine is were it all started, my introduction to the hospitality industry! My fine dinin experienc and well polished customer service skills are an attribute to my prolonged time of workin at Capelands Resort.

ADVANCED LEVEL - Literature, History, Divinity 

HERENTIALS COLLEGE 

ZIMBABWE 

January 2005 to December 2006