Khalied Taliep

My primary objective is to add value, increase productivity and ensure continuous improvement.

In total, I have six years experience within the BPO sector. Skilled In Human Resource practices, Subject Matter, Auditing and Team Leadership. I am sales driven, well organised and punctual. Additionally, I have 3 years experience in process training, UK insurance, Learning and Development.

I have started a new journey in real estate and currently employed with Quay 1 international realty. 

I am fluent in all aspects of Microsoft word, office, excel, spreadsheet and boast excellent presentation skills. I see myself as performance driven, self-challenging, thriving under pressure in a fast paced environment.

*Facilitate and monitor process training to ensure relevance and effectiveness. *Create a learning platform that supports diversity, inclusion and participation. *Creating and sourcing knowledge packs and material relevant to operational knowledge gaps identified. *Conduct follow ups and testing to check for knowledge retention. *Daily, Weekly and monthly Reporting on training methodologies. *Analysing agent process readiness to ensure lowest attrition. *Partnering with Compliance, Quality Assurance and WFM teams to ensure consultant competence prior to going live.

human resource Management NQF4